Who We Are

Bed For Seniors is dedicated to providing high-quality adjustable and hospital beds for seniors and those with mobility needs. Our website address is https://bedforseniors.com.

Information We Collect

We collect information in the following ways:

• Contact Forms: When you reach out to us, we collect your name, email address, phone number, and any message content you provide.
• Orders & Inquiries: If you request a quote or place an order, we collect necessary details to process your request, including shipping and billing information.
• Comments: If you leave a comment on our site, we collect the data shown in the comments form, along with your IP address and browser user agent to help with spam detection.
• Analytics Data: We collect anonymized usage data to understand how visitors interact with our website (see Analytics section below).

Analytics & Tracking

We use privacy-focused analytics tools to understand how our website is used:

Our analytics approach:

• We do not store your data in BigQuery or any third-party data warehouses
• We do not retain long-term analytics records tied to individuals
• We do not sell or share your data with advertisers
• We do not use Google Analytics or Facebook tracking pixels
• All analytics data is aggregated and anonymized

Cookies

We use minimal, essential cookies:

• Essential Cookies: Required for the website to function properly (e.g., shopping cart, login sessions).
• Comment Cookies: If you leave a comment, you may opt-in to save your name and email in cookies for convenience. These last for one year.
• Login Cookies: If you log in, cookies save your session for two days (or two weeks if you select “Remember Me”).

We do not use third-party advertising or tracking cookies.

How We Use Your Information

We use your information solely to:

• Respond to your inquiries and provide customer support
• Process orders, quotes, and service requests
• Improve our website and user experience
• Send important updates about your orders (no marketing without consent)
• Detect and prevent spam or fraudulent activity

Data Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share your information only with:

• Service Providers: Trusted partners who help us operate our business (e.g., payment processors, shipping carriers) under strict confidentiality agreements.
• Legal Requirements: If required by law or to protect our rights and safety.

Data Retention

We retain your data only as long as necessary:

• Contact Inquiries: Retained for up to 2 years to provide ongoing support.
• Order Information: Retained for 7 years for legal and tax purposes.
• Comments: Retained indefinitely to maintain conversation context, unless you request deletion.
• Analytics: Aggregated data only; no individual records retained.

Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct any inaccurate information.
• Deletion: Request that we delete your personal data (subject to legal obligations).
• Portability: Request an exported file of your data in a portable format.
• Objection: Object to certain processing of your data.

To exercise any of these rights, please contact us using the information below.

Embedded Content

Our website may include embedded content from other websites (e.g., videos, images). Embedded content from other websites behaves as if you visited that website directly and may collect data, use cookies, and track your interaction.

Media & Uploads

If you upload images to our website (e.g., in comments), please avoid uploading images with embedded location data (EXIF GPS). Other visitors may be able to download and extract this information.

Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmission
• Secure hosting infrastructure
• Regular security updates and monitoring
• Limited access to personal data on a need-to-know basis

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.